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shopmedcart Help Center

  • What if an incorrect email address has been entered?
    One of the reasons why you do not receive an email notification may be an invalid email address you entered when registering or creating an order. If you have registered with an incorrect email address you will have to repeat the registration process.
  • Why cannot I find a product I saw or bought in a pharmacy in an online pharmacy?
    Some medicine s that are available in pharmacy that is registered as medicines or medical devices cannot be purchased due to the regulations that
  • Can I cancel my order once it is placed?
    Yes, you can cancel the order only in case your order has not been dispatched. In that situation, we will refund your money and you will be charged only for the cancellation fee. We will not be able to cancel orders that have already been processed or shipped by us. In some cases, this can happen within 12 hours after the order has been placed.
  • How long I have to wait for my order to arrive?
    The delivery time for receiving your medicine is approximately 10 to 14 days. Please, take into account that due to some technical circumstances the delivery time may take 30 days maximum. One of the reason is that the delivery has to pass a custom control, which can be prolonged especially because of the large number of packages, customs protocols or changed flight schedules.
  • From which countries I can get a generic medicine?
    Many generic drugs are manufactured outside the USA and Canada like in India and the European Union.
  • How can I track my order?
    You can track the order if you have a tracking number provided by the logistic company. If you do not have a tracking number, it is still possible to track your order, but it also depends on the company. You can always ask our Customer service for the name of the logistic service when placing the order.
  • What should I do if I receive the wrong dosage of a medicine?
    –In this case, it is very important to contact us immediately. We will send you a corrected dose of the medicine. I completed the order, but I did not receive a confirmation by email. Why? The confirmation email that you have successfully completed the order will arrive automatically in a few seconds. If you did not receive a confirmation mail it may be due to the following reasons: – if do not receive notification emails from the site please check in your mail in Spam or Junk mailbox. – if you find in the confirmation in a Spam or Junk mailbox, try to find the „ Mark as good“ option or „Add a sender to white- list“. In this way, you will prevent the emails from our site from appearing in Spam or Junk mailbox in the future.
  • Why cannot pay with the card, even though I used to pay online before?"
    -Most probably you didn`t enter a password ( so-called Security code) in the last step. Although you used your online payment card before, it is possible that your bank uses Mastercard Security code and Verified by Visa protocols, which most often means that you have to use it for the other transactions. The main advantages of using MasterCard Security code and Verified by Visa for online payments are that the user has control over unauthorized use of the card. Transmission of sensitive data is done between the Bank and the user so that all payments are done with the passcode or secure code that only card user knows. – You do not have enough funds on your card. In that case, the system will refuse a transaction.
  • How can I buy a drug with a prescription?
    You can buy a prescribed drug online by sending a scanned copy of your prescription to our email shopmedcart@gmail.com
  • What is a minimum expiry date of medicine that I can get?
    The minimum expiry date of delivered medicine won’t be less than 6 months which is in accordance with our standards and working policy. If you need medicine with a better or longer expiry date, you can specify this requirement by contacting our customer service.
  • Are these drugs safe?
    Yes, they are safe especially due to the production of generic drugs is carried out according to strict European and international regulations and to the highest standards in terms of safety and quality.
  • Can you drink alcohol while taking Ivermectin?
    If you are trying to use this medication for parasitic infections, drinking alcohol is not effective. It will provoke side effects.
  • How does Ivermectin work?
    Ivermectin kills the parasites in the body by blocking their nervous system. The infection level can also be reduced by killing heartworms. However, if you are treated with Ivermectin and your heartworm medication is not working, this may not be enough to kill all of your parasites. This is why it is crucial to treat your worm infections with the proper medications.
  • Can I get pregnant while taking Ivermectin?
    There is a wide variety of medications used for parasitic infections for pregnant women. If you are planning to have a child, it’s best to talk to your doctor.
  • How much Ivermectin should you take?
    The amount you should take depends on the purpose. It also varies depending on whether it’s taken internally or externally. The general recommendation for treating scabies is usually 150 mcg/kg/day orally for 3 days. For treating demodicosis or other skin conditions, it is recommended that 75 mg to 100 mg should be applied topically per 10 kg body weight, 2 times per day for 3 consecutive days.
  • What are the side effects of Ivermectin?
    There are many potential side effects of Ivermectin. The most common ones include redness around the mouth or tongue, nausea, vomiting, headache, and abdominal pain. Rarely, an allergic reaction causes difficulty swallowing or breathing. In some cases, it causes headaches.
  • What forms of Ivermectin are available?
    Ivermectin comes in pill form and is often mixed with other medications, such as lotion. It can also be injected. People use Ivermectin to treat many different types of parasites such as scabies, lice, worms, and more.
  • Is Ivermectin safe for humans to take?
    Ivermectin is one of the safest medications that you can take to get rid of a wide variety of parasitic infestations, including scabies.
  • Are there side effects from taking Ivermectin?
    Yes, the most common ones are nausea and vomiting. In rare cases, there can be difficulty swallowing or breathing, redness around your mouth or tongue, and an allergic reaction. In rare cases, it may make your head hurt after taking it long term. Rarely, you wake up with a headache after taking it for a long time.
  • Is Ivermectin a prescription drug?
    No, it’s available over the counter. It treats a wide variety of parasitic infections, including scabies and other skin infestations. It only comes in pills, however, it is often mixed with materials such as lotion or powder which can be applied externally on your skin.
  • What happens if you use too much Ivermectin?
    The most common side effects that happen after using Ivermectin are nausea and vomiting. However, if too much is used it can cause a headache and breathing difficulties.
  • Is Ivermectin safe for dogs?
    Yes, it is safe for dogs. Besides, it is also safe for pregnant animals and animals with known heart problems.
  • How long should you wait before washing the area again if I’m using lotion?
    It is most effective if the area is heavily infested with parasites. If Ivermectin hasn’t cleared the infection completely, then it will most likely come back within 1 week after treatment stops. Some parasites can only be eliminated by continuing to treat them with Ivermectin after treatment has stopped. You should wait for at least 4 weeks before retreating the same area.
  • How much Ivermectin should you take at once?
    The amount can vary depending on how grave the parasitic infection is. Follow the instructions on the package. If you are not sure contact your physician or your pharmacist.
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